Terms of service use for FoxBet casino
1. INTRODUCTION
These terms and documents referred to below ("Terms") apply to your use of the current website ("foxbet.game") and its associated or related services (collectively referred to as the "Service"). You should read these Terms carefully as they contain important information about your rights and obligations in relation to your use of the Website and form a binding legal agreement between you, our customer ("Customer") and us ("foxbet.game"). By using this Website and/or accessing the Service, you, whether you are a guest or a registered user with an account ("Account"), agree to be bound by these Terms and Conditions together with any amendments that may be published from time to time. If you do not accept these Terms, you should refrain from accessing the Service and using the Website.
2. GENERAL TERMS AND CONDITIONS
We reserve the right to revise and change the Terms (including any documents referenced and linked below) at any time. You should visit this page periodically to review the Terms of Use. Amendments will be binding and will be effective immediately upon posting on this website. If you object to any such amendments, you must stop using the Service immediately. Your continued use of the Website after such posting will constitute your agreement to be bound by the Terms as amended. Any bets not settled before the amended Terms and Conditions come into effect will be governed by the pre-existing Terms and Conditions. If the FoxBet Terms and Conditions are updated, the platform will notify you and ask you to confirm your agreement.
3. YOUR DUTIES
You acknowledge that at all times while accessing the Website and using the Service:
3.1 You are over 18 years of age or have reached the age of majority at which gambling or gaming activities are permitted under the law or jurisdiction applicable to you. We reserve the right to request proof of age from you at any time.
3.2 You have the legal capacity to enter into a binding legal agreement with us. You must not access the Website or use the Service unless you have legal capacity.
3.3 You are aware that the right to access and use the Website and any products offered on it may be considered illegal in some jurisdictions. We cannot verify the legality of the service in each jurisdiction, therefore, it is your responsibility to determine whether your access and use of our Website complies with applicable laws in your country and you warrant to us that gambling is not illegal in the territory in which you reside. For various legal or business reasons, we do not permit the opening or use of accounts for customers residing in certain jurisdictions, including, but not limited to:
Afghanistan, Algeria, Antigua and Barbuda, Australia, Austria, Azerbaijan, Belarus, Bahrain, Belgium, Bhutan, Brunei, Bulgaria, Canada, Central African Republic, Chad, Chad, Côte d'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Democratic People's Republic of Korea (North Korea), Democratic Republic of the Congo, Denmark, Eritrea, Estonia, Finland, France, Georgia, Germany, Greece, Guinea-Bissau, Hungary, Iran, Iraq, Iceland, Ireland, Israel, Italy, Jordan, Kuwait, Latvia, Lebanon, Liberia, Libya, Lithuania, Luxembourg, Malta, Montenegro, Myanmar, Netherlands, Netherlands Antilles (Curaçao, Sint Maarten, Bonaire, Sint Eustatius and Saba, Aruba), Norway, Oman, Palestine, Poland, Portugal, Qatar, Republic of the Congo, Reunion, Romania, Russia, Saint Martin, Saudi Arabia, Serbia, Sierra Leone, Slovak Republic, Slovenia, Somalia, Spain, Sweden, Switzerland, Syrian Arab Republic, Sudan, Suriname, Spain, Suriname, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States (and its dependencies, military bases and territories, i.e., small remote islands), United Kingdom, United States (and its dependencies, military bases and territories, i.e., small remote islands).United Arab Emirates, United States (and its dependencies, military bases and territories, i.e., U.S. Small Outlying Islands, U.S. Virgin Islands), Vanuatu, Yemen .
or other restricted jurisdictions ("Restricted Jurisdiction") as may be notified by us from time to time. By using the Website, you confirm that you are not a resident of a Restricted Jurisdiction.
3.4 When attempting to open an account or using the website, it is the player's responsibility to check whether gambling is legal in that particular jurisdiction.
3.5 You are an authorized user of the payment method you use, and all funds held in your account and used within the Services are legitimate.
3.6 You shall make all payments to us in good faith and shall not attempt to cancel any payment made or take any action that may cause such payment to be reversed by a third party.
3.7 When placing bets you may lose some or all of your money deposited with the Service in accordance with these Terms and you will be fully responsible for that loss.
3.8 When placing bets you must not use any information obtained in breach of any legislation in force in the country in which you were located at the time of placing the bet.
3.9 You are not acting on behalf of another party or for any commercial purpose, but solely on your own behalf as a private individual in your personal capacity.
3.10. You must not attempt to manipulate any market or element in the Service in bad faith or in a manner that adversely affects the integrity of the Service or us.
3.11. As a general rule, you must act in good faith in relation to your use of the Service at all times and in relation to all bets placed using the Service.
3.12. You or, if applicable, your employees, employers, agents or family members are not registered as an Affiliate in our Affiliate Program.
3.13. By using FoxBet, you agree at all times to provide Us with only true, real and objective data by default and when We request it.
3.14. You understand the volatility of the crypto market and accept the possibility of changes in the price of your currency(s) while you are waiting for a withdrawal or your withdrawal is being processed by our risk department.
3.15. You are a mentally capable person and do not suffer from gambling addiction. In case a person with such a problem comes to the Site - the responsibility lies only on his side.
3.16. You agree not to use any third party software in any FoxBet division, nor abuse any game/functioning bugs found on the platform.
4. LIMITED USE
4.1 You must not use the Service:
4.1.1 If you are under 18 years of age (or under the age of majority as provided by the laws of the jurisdiction applicable to you), or if you are legally unable to enter into a binding legal agreement with us, or if you are acting as an agent for or otherwise on behalf of a person under 18 years of age (or under the age of majority as provided by the laws of the jurisdiction applicable to you);
4.1.2 If you reside in a country in which access to online gambling is prohibited for its residents or any person in that country;
4.1.3 To collect aliases, email addresses and/or other information about other Customers by any means (e.g., by sending spam, other types of unsolicited emails or unauthorized creation of or link to the Service);
4.1.4 Disrupt or improperly influence or affect the activities of other Customers or the operation of the Service as a whole;
4.1.5 Promote unwanted commercial advertising, affiliate links and other forms of offer, which may be removed from the Service without prior notice;
4.1.6 In any manner which, in our reasonable opinion, could be regarded as an attempt to: (i) defraud the Service or another Customer using the Service; or (ii) collude with any other Customer using the Service to gain an unfair advantage;
4.1.7 To impair our chances or infringe any of our intellectual property rights;
4.1.8 For any illegal activity;
4.1.9 Creating multiple accounts for the purpose of collusion, fraud, abuse of the Service and/or any manipulation of the Service is prohibited and may result in account termination.
4.2 You may not sell or transfer your account to a third party, nor may you purchase a player account from a third party.
4.3 We may terminate your Account immediately by giving you written notice if you use the Service for unauthorized purposes. We may also sue you for doing so in certain circumstances.
4.4 Restrictions on the use of third-party products (Live, table games and slots, etc.) are set on the side of the product provider and are not under the control of FoxBet.
5. REGISTRATION
You agree that at all times when using the Service:
5.1 We reserve the right to refuse to accept an application for registration from any applicant at our sole discretion and without any obligation to give a specific reason.
5.2 You must personally complete the registration form and read and accept these Terms before using the Service. We may require you to become a verified Customer, which includes passing certain checks. You may be required to provide valid identification and any other document that may be deemed necessary. This includes, but is not limited to, photo identification (copy of passport, driver's license or national ID card) and a recent utility bill that shows your name and address as proof of residence. We reserve the right to suspend rates or restrict Account settings on any Account until the necessary information is obtained. This procedure is carried out in accordance with applicable gambling laws and anti-money laundering legal requirements. In addition,
5.3 If you register by email, you must provide accurate contact information, including a valid email address ("Registered Email Address"), and update such information in the future to keep it accurate. You are responsible for updating the contact information in your Account. Failure to do so may result in you not receiving important notices and information from us related to your Account, including changes we make to these Terms. We identify and communicate with our customers through their registered email address. It is the Customer's responsibility to maintain an active and unique email account, to provide us with a correct email address and to notify the Company of any changes to their email address. Each Customer is solely responsible for ensuring the security of their Registered Email Address to prevent their Registered Email Address from being used by any third party. The Company shall not be liable for any damage or loss deemed or alleged to have arisen as a result of communications between the Company and the Customer using the Registered Email Address. We will immediately suspend your Account upon written notice to you if you knowingly provide false or inaccurate personal information.
5.4 You are only allowed to register one Account with the Service. Accounts are subject to immediate termination if you are found to have more than one Account registered. This includes the use of representatives, relatives, partners, affiliates, related parties, related persons and/or third parties acting on your behalf.
5.5 To ensure your financial solvency and to verify your identity, we may ask you to provide us with additional personal information, such as your first and last name, or use any third party information providers that we deem necessary. If we need to obtain any additional personal information from third-party sources, we will notify you of the data obtained.
5.6 You must keep your password for the Service confidential. Provided that the requested Account information has been correctly provided, we are entitled to assume that bets, deposits and withdrawals have been made by you. We advise you to change your password regularly and never share it with any third party. You are responsible for protecting your password and any failure to do so will be at your own risk, expense and responsibility. You may log out of the Service at the end of each session. If you believe that any of your account information is being misused by a third party, or your account has been compromised, or your password has been discovered by a third party, you must notify us immediately. You must notify us if your registered email address has been compromised, however we may, require you to provide additional information/documentation so that we can verify your identity. We will immediately suspend your Account as soon as we become aware of such an incident. In the meantime, you are responsible for all activities on your Account, including access by third parties, whether or not their access has been authorized by you.
5.7 You must not at any time transmit any content or other information about the Service to another Customer or any other party by screen capture (or other similar means), or display any such information or content in a frame or in any other way that may differ from how it would appear if such Customer or third party were to type the URL of the Service into a browser bar.
5.8 Upon registration you will be given the opportunity to use all currencies available on the site. These will be the currencies of your deposits, withdrawals and bets placed and matched on the Service as set out in these Terms and Conditions. Some payment methods are not processed in all currencies. In such cases, the processing currency will be displayed and a conversion calculator available on the page.
5.9 We are under no obligation to open an Account for you and the registration page on our website is simply an invitation to treat yourself. We are entirely free to decide whether or not to proceed with opening an Account for you and, if we decline to open an Account for you, we are under no obligation to tell you the reason for our refusal.
5.10 Upon receipt of your application, we may contact you to request additional information and/or documentation from you so that we can comply with our regulatory and legal obligations.
5.11. Users who register via mail must confirm their account (via mail). If this is not done within 30 days, we will delete the account. The Company reserves the right to change this period.
5.12. We only allow one account per email address, wallet, etc. If several players want to use the same account, exceptions can be made after confirming the identity of all connected account users. Correct and real names must be provided. Players who have created multiple accounts for the sole purpose of taking advantage of our bonus promotions (if any) will not be eligible to receive any winnings made through our bonuses. In addition, their accounts will be blocked upon recognition without prior notice.
5.13. A player may only have one account. All recurring player accounts will be considered "duplicate accounts" and will be terminated immediately. We will question any winnings, bonuses and earnings you have received from a duplicate account and we may also refund them. You will return to us any required funds that were withdrawn from your duplicate account.
ID card
5.14. We comply with the laws of Curaçao, legal regulations and guidelines for the prevention of money laundering and terrorist financing. All suspicious transactions will be investigated. In such cases, the Company is prohibited from informing the player or third parties involved in the investigation. The exception may be information that an investigation is being or may be carried out or that information has been or may be passed on to the competent authorities. In case of suspicious activity, the Company has the right to suspend, freeze, block, delete or terminate the player's account and withhold funds in accordance with the law or if required by the competent authorities.
5.15. The Website checks all transactions to prevent money laundering and other illegal activity. If you agree to the Terms, you authorize us to carry out identity verification in accordance with our requirements or those of a third party (including a regulator) to confirm your identity and contact details. In certain circumstances, we may need to contact you and ask you to provide the necessary information to complete the verification. If you do not provide us with the required information, the Company reserves the right to freeze or terminate your account until you provide us with the requested information.
5.16. If you do not confirm that you are over 18 years of age, the Company has the right to freeze your account until you confirm your age. If it is proven that you are under 18 years of age and have committed any acts on the Site, the provisions of Article 16 shall apply.
5.17. If you breach these Terms and Conditions or we have reasonable suspicion to do so, we may, with or without prior notice to you, terminate your account. In such an event, all your outstanding bets will be void and your account will be terminated and we may also forfeit and recover from your account balance the amount of winnings awarded or paid to you and all bonuses, bonus money and other incentives. which you will forfeit in such an event.
6. YOUR ACCOUNT
6.1 Accounts may use several currencies, in which case all balances and transactions in the Accounts are displayed in the currency used for the transaction.
6.2 We do not give credit for the use of the Service.
6.3 We may terminate or suspend an Account if you are not complying, or we reasonably believe you are not complying, with these Terms, or to ensure the integrity or fairness of the Service, or if we have other reasonable grounds for doing so. We may not always be able to provide you with advance notice. If we close or suspend your account because you are not complying with these Terms, we may cancel and/or void any bets you place and withhold any money in your account (including deposits).
6.4 We reserve the right to close or suspend any Account without notice and without refunding all funds. However, contractual obligations already fulfilled will be fulfilled.
6.5 We reserve the right to refuse, limit, cancel or restrict any bet at any time for any reason, including any bet that may be placed fraudulently in order to circumvent our betting limits and/or the rules of our system.
6.6 If any amount is erroneously credited to your account, it remains our property and when we become aware of any such error, we will notify you and the amount will be withdrawn from your account.
6.7 If for any reason your Account is overdrawn, you will owe us the amount of the overdrawn amount.
6.8 You must inform us as soon as you become aware of any errors in relation to your Account. In the event that we consider in our sole discretion that you have dishonestly taken advantage of any bonuses or committed any other unfair act in relation to a bonus, promotion offered on the Website, we shall be entitled to block or terminate your Account and in such circumstances we shall not be obliged to reimburse you for any funds that may be held in your Account.
6.9 Please remember that betting is for entertainment and enjoyment only and you must stop as soon as it ceases to be enjoyable. Categorically do not bet on something you cannot afford to lose. If you feel that you may have lost control of your game, we offer a self-exclusion option. Simply send a message to our customer support department using your registered email address stating that you wish to SELF-EXCLUSION, and this request will take effect within 24 hours of receipt. In this case, your account will be disabled until further notice and you will not be able to log in. You can also use the time alert feature to help you monitor the time you spend in an active gaming session. Time Alerts will allow you to set reminders of the amount of time you have spent in an active gaming session and will alert you when your allotted time to play is up.
6.10. You may not transfer, sell or pledge your account to another person. This prohibition includes the transfer of any assets of any value, including, but not limited to, title to accounts, winnings, deposits, bets, rights and/or claims in connection with those assets, legal, commercial or otherwise. The prohibition of said transfers also includes, but is not limited to, encumbrances, liens, assignments, usufructs, trades, brokers, mortgages and/or gifts in cooperation with a trustee or any other third party, company, person, entity, foundation. , and/or an association in any shape or form
6.11. If you wish to close your account with us, send an email from your registered email address to our customer support team via the links on the website.
6.12. FoxBet stores betting history data for no more than 30 days.
6.13. When the User makes a request to close an account, the User accepts the fact that their account will never be unlocked. It is recommended to withdraw all your funds before closing your account.
7. INACTIVE ACCOUNTS
7.1 FoxBet does not block or suspend Inactive accounts (accounts that have not been used for a long period of time).
8. DEPOSIT OF FUNDS
8.1 The Platform has a minimum deposit amount for each currency. Sending any amount below the minimum amount will result in loss of funds and is non-refundable. The maximum deposit amount is not limited in crypto-processing. FoxBet does not charge a commission for deposits. Some deposits may take some time due to the hash rate of the network.
8.2 Commissions and fees may apply to customer deposits and withdrawals which can be found on the website. In most cases we will incur a transaction fee for deposits to your FoxBet.game account. You are responsible for any charges to your wallet that may arise from depositing funds with us.
8.3 You agree to pay in full any fees and charges owed to us or payment providers in connection with your use of the Service. You further agree not to refund payments, refuse, cancel or otherwise reverse any of your deposits and in any such event you will reimburse and compensate us for such unpaid deposits, including any costs incurred by us in collecting your deposit. You agree that any winnings on wagers using such withdrawn funds will be forfeited.
8.4 Funds derived from criminal and/or illegal and/or unauthorized activities shall not be placed on the Site.
8.5 We reserve the right to cancel any positive balance on your account in the event of a bet reset or any action that relates to duplicate accounts, collusion, fraud, criminal activity or forgery.
8.6 We do not offer refunds for deposits made to foxbet.game except as provided herein. By making a deposit, you agree not to make any withdrawals, cancellations, refunds or otherwise reverse any deposits to your Account and you agree to reimburse and compensate us for unpaid deposits.
9. WITHDRAWAL OF FUNDS
9.1 Due to the workflow of our anti-fraud protection system the waiting time for your withdrawal may be extended until all necessary procedures have been carried out to ensure a decent level of financial security for users (up to seven (7) days). and more if necessary).
9.2 Please note that we cannot guarantee the successful processing of withdrawals or refunds if you breach the rules set out in our Terms.
9.3 Withdrawals are the sole responsibility of the User and the Site will not refund any funds that may arise as lost funds in the event that the receiving wallet/platform does not accept transactions from a smart contract, any specific coins, or in the event the User has selected the wrong chain of transfer.
9.4 We reserve the right to change the withdrawal fee at any time without prior notice.
9.5 Token withdrawal processing may take up to 24 hours, in some cases may be delayed for a longer period of time, unlimited. FoxBet reserves the right to suspend withdrawals at any time to verify the source of receipt. FoxBet reserves the right to restrict the use of the Services, deposit or withdrawal of funds until an investigation has been sufficiently conducted, or for any other reason at the discretion of FoxBet's Risk Department. FoxBet reserves the right to limit the number of transactions for a period of time without notice.
9.6 In the event that your winnings are $5,000 or more, FoxBet, in exceptional circumstances, reserves the right to pay out your winnings in equal installments over a maximum period of 30 days.
9.7 Regardless of the amount of your winnings on any wager or spin, including any bonus round or free spin and free spins purchased on our platform, the amount of winnings we are obliged to pay you cannot exceed the equivalent of $20,000 (the "Maximum Win Limit") in any cryptocurrency, fiat or any other currency. You acknowledge that you understand that in some games it is technically possible to win more than the Maximum Win Limit, but you agree that we have the right to cut off the amount in excess of the Maximum Win Limit from your Account and pay you only the Maximum Win Limit. We have this right in respect of any winnings that exceed the Maximum Winning Limit. The decision to reduce the amount above the Maximum Winning Limit is based on your game history, betting level and Account and other information we analyze. In addition, the total amount of winnings, including the amount in excess of the Maximum Winning Limit, may be credited to your account, but the amount paid out will not exceed the Maximum Payout Limit. In any event, we reserve the right to make any decision to pay out an amount in excess of the Maximum Winning Limit. FoxBet reserves the right to pay out the Maximum Win Limit in equal installments over a maximum period of 90 days.
9.8.You acknowledge that you understand that if we decide to reduce the payout to the Maximum Winning Limit, we will write to you accordingly. In this case, after receiving the letter, you will have no claims against the platform, as your acceptance of these Terms and Conditions has confirmed your awareness of the implementation of the Maximum Winning Limit on the FoxBet platform. You acknowledge your understanding that the implementation of the Maximum Limit is a right of FoxBet, which in no way infringes the rights of a user of the platform. Any claims made by the User after receipt of the corresponding reduction letter will be considered as evidence of abuse of the User's rights in order to unreasonably obtain additional funds and may be construed as extortion.
10. PAYMENT TRANSACTIONS AND PROCESSORS
10.1 You are solely responsible for the payment of all monies due to us. You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which may cause such payment to be reversed by a third party in order to avoid legal liability. You will reimburse us for any chargebacks, refusals or reversals of payment you make and any losses incurred by us as a result.
10.2 Before making a deposit, the User must be sure that the token chain he/she is depositing is correct and that the minimum deposit amount is met so that the deposit is credited and reflected on the balance. In case of an error during deposit/withdrawal of funds by the User - the responsibility lies only on his side.
10.3 All transactions made on our website may be checked to prevent money laundering or terrorist financing. Suspicious transactions will be reported to the relevant authorities.
11. MISTAKES
11.1 In the event of an error or malfunction in our system or processes, all bets will be void. You must notify us immediately as soon as you become aware of any error in the Service. In the event of communication or system errors, bugs or viruses arising in connection with the Service and/or payments made to you as a result of a defect or error in the Service, we will not be liable to you or any third party for any direct or indirect costs, expenses, losses or claims arising or resulting from such errors and we reserve the right to cancel all games/ bets in question and take any other action to correct such errors.
11.2 We make every effort to ensure that there are no errors in the placing of betting lines. However, if, as a result of human error or systemic problems, a bet is accepted at odds which are: materially different from the odds available in the general market at the time the bet is placed; or manifestly incorrect given the likelihood of the event occurring at the time the bet was placed, we reserve the right to cancel or void that bet or to cancel or void bets placed after the start of the event.
11.3 We have the right to recover any overpayment from you and to amend your Account to correct any error. An example of such an error would be an incorrect price or incorrect entry of an event result. If there are insufficient funds in your Account, we may require you to pay us the relevant outstanding amount relating to any erroneous bets or wagers. Accordingly, we reserve the right to cancel, reduce or delete any outstanding games, whether or not they have been placed with funds resulting from the error.
12. RULES OF THE GAME, REFUNDS AND CANCELLATIONS IN SPORTS BETTING
12.1 The winner of the event will be determined on the event settlement date and we will not recognize contested or overturned decisions for betting purposes.
12.2 In situations where the bet or odds have been calculated incorrectly (due to human error, system error or errors made by the referring source of the results), we will reset/correct the results.
12.3 If the result of the match is canceled by the match's governing body for any reason during the payout period, all money will be refunded.
12.4 If a draw occurs in a game where a draw is offered, all bets on the team winning or losing will be forfeited. If a draw is not offered, everyone will receive a refund as a result of a draw in the match. And if the draw option was not available, then extra time will be counted if it is played.
12.5 The minimum and maximum betting amounts for all events are determined by us and are subject to change without prior written notice. We also reserve the right to change the limits for individual Accounts.
12.6 Clients are solely responsible for their Account transactions. Once a transaction has been completed, it cannot be changed. We are not responsible for missing or duplicate bets placed by a Client and will not consider requests for discrepancies due to missing or duplicate play. Customers may review their transactions in the "My Bets" section of the website after each session to ensure that all requested bets have been accepted.
12.7 A match will be deemed to have been played as long as the two teams are correct and regardless of the league title in which it is posted on our website.
12.8 The dates and start times of eSports matches displayed on the Website are indicative and are not guaranteed to be correct. If a match is suspended or postponed and not resumed within 72 hours of the actual scheduled start time, the match will have no effect and bets will be refunded. The exception is any bet on whether a team/player will advance or win the tournament will be valid regardless of the suspended or postponed match.
12.9 The statistics from the official scoring provider or official website of the relevant competition or match are used to calculate bets. If statistics from the official scoring provider or official website are not available or if there are clear indications that statistics from the official scoring provider or official website are incorrect, we will wait for the official result to calculate the markets. FoxBet reserves the right to recalculate bets whose result has been changed after the end of the event or incorrectly calculated previously.
12.10. If we publish an event with an incorrect date, all bets are valid according to the date announced by the governing body.
12.11. If a team uses alternates, the result is still valid because the team decided to use alternates.
12.12. The Company reserves the right to remove events, markets and any other products from the Website.
12.13. A detailed explanation of our sports betting rules can be found on a separate page: SPORTS BETTING RULES.
13. MESSAGES AND NOTIFICATIONS
13.1 All communications and notices that you are required to send to us under these Terms must be sent using the customer support form on the Website.
13.2 All communications and notices that we are required to send to you under these Terms shall, unless otherwise stated in these Terms, either be posted on the Website or sent to a registered email address that we maintain on our system for the relevant Customer. The method of such communication shall remain at our sole and exclusive discretion.
13.3 All communications and notices to be sent by you or us under these Terms must be in writing in the English language and must be sent to and from the registered email address on your account.
13.4 From time to time we may contact you by email to provide you with betting information, unique promotional offers and other information from foxbet.game. You agree to receive such emails when you agree to these Terms when you register on the Website. You may opt out of receiving such promotional offers from us at any time by changing your account settings.
14. MATTERS BEYOND OUR CONTROL
We cannot be held liable for any failure or delay in providing the Service due to force majeure circumstances that may reasonably be considered beyond our control, notwithstanding our implementation of reasonable preventive measures, such as: natural disaster; trade or labor dispute; power failure; act, omission or failure to act of any government or authority; obstruction or failure of telecommunications services; or any other delay or failure caused by a third party, and we shall not be liable for any resulting delay or failure caused by any third party. In such an event, we reserve the right to cancel or suspend the Service without liability.
15. RESPONSIBILITY
15.1 To the extent permitted by applicable law, we will not compensate you for any reasonably foreseeable loss or damage (whether direct or indirect) that you may suffer if we fail to perform our obligations under these terms and conditions unless we breach any duty imposed on us by law. (including if we cause death or personal injury through our negligence), in which case we will not be liable to you if the failure is due to: (I) your own fault; (II) a third party unrelated to our performance of these terms (for example, problems relating to the performance of the communications network, congestion and connectivity or the performance of your computer equipment); or (III) Any other event that neither we nor our suppliers could have foreseen or prevented, even if we or they had exercised diligent judgment.
15.2 We strongly recommend that you: (I) take care to check the suitability and compatibility of the service with your own computer equipment before use; and (II) take reasonable precautions to protect yourself from malicious programs or devices, including by installing anti-virus software.
16. GAMBLING BY MINORS
16.1 If we suspect that you are currently under 18 years of age or were under 18 years of age (or under the age of majority as provided by the laws of the jurisdiction applicable to you) when you placed any bets through the Service, your account will be suspended (blocked). so that you do not place any further bets or withdraw funds from your account. We will then investigate the matter, including whether you have placed bets as an agent or otherwise on behalf of a person under the age of 18 (or under the age of majority as provided by the laws of the jurisdiction applicable to you). If you are found to be (a) currently; (b) under the age of 18 or under the age of majority applicable to you at the relevant time; or (c) betting as an agent for or on behalf of a person under the age of 18 or under the age of majority applicable to you: all winnings currently or to be credited to your account will be retained; all winnings received from betting through the Service when you are under the age of majority must be paid to us on demand (if you fail to comply with this provision, we will endeavor to recover all costs associated with recovering such amounts); and/or any monies deposited into your account which are not winnings will be returned to you OR retained until you reach the age of 18 at our sole discretion. We reserve the right to deduct payment transaction fees from the refunded amount, including transaction fees for deposits to your foxbet.game account that we have covered. all winnings received from betting through the Service when you are under the age of majority must be paid to us on demand (if you fail to comply with this provision, we will endeavor to recover all costs associated with recovering such amounts); and/or any monies deposited into your account which are not winnings will be returned to you OR retained until you reach the age of 18 at our sole discretion. We reserve the right to deduct payment transaction fees from the refunded amount, including transaction fees for deposits to your foxbet.game account that we have covered. all winnings received from betting through the Service when you are under the age of majority must be paid to us on demand (if you fail to comply with this provision, we will endeavor to recover all costs associated with recovering such amounts); and/or any monies deposited into your account which are not winnings will be returned to you OR retained until you reach the age of 18 at our sole discretion. We reserve the right to deduct payment transaction fees from the refunded amount, including transaction fees for deposits to your foxbet.game account that we have covered.
16.2 This condition also applies to you if you are over the age of 18 but place your bets in a jurisdiction that has a higher age than 18 for legal betting and you are under that minimum legal age in that jurisdiction.
16.3 If we suspect that you are breaching the provisions of this clause or attempting to rely on them for fraudulent purposes, we reserve the right to take any action necessary to investigate the matter, including informing the relevant law enforcement authorities.
17. ANTI-FRAUD POLICY
17.1 FoxBet prohibits and rejects the use of the Service for any form of illegal activity, including money laundering, terrorist financing or violation of trade sanctions. Accounts suspected of money laundering using the Service may be blocked and transactions may be stopped until the risk department has completed all necessary procedures. According to FoxBet AML policy, all crypto deposits must meet basic rollover requirements. Rollover means that all users must wager 100% for gaming or 300% for sports betting on an upcoming deposit before withdrawals can be made. This means that if your deposit is, for example, $300 in ETH, you must wager at least $300 in ETH (for gaming) or at least $900 in ETH (for sports betting) before a withdrawal can be approved. This rule applies to each User's cryptocurrency balance. FoxBet's Risk Department has the right to stop any suspicious transaction to prevent money laundering. User accounts may be investigated by the Risk Department until all requirements are met, payments will be stopped during the investigation.
17.2 Know Your Customer ("KYC") FoxBet reserves the right to request any KYC documentation at any time if necessary. FoxBet reserves the right to restrict use of the Services, deposits or withdrawals until identity is sufficiently established, or for any other reason at the discretion of FoxBet's Risk Department. FoxBet has determined a first response within 7 days as acceptable during the KYC procedure. The full procedure must be completed no later than 30 days after receipt of the first response from the Risk Department via email to support@foxbet.game. In case of suspected fraud, and if the user rejects the requested information from the risk management department or the acceptable period expires, FoxBet reserves the right to permanently close access to the user's account.
17.3 We will seek criminal and contractual sanctions against any Customer involved in fraud, dishonesty or criminal acts. We will suspend payment to any Customer if any of them are suspected. The Customer shall determine and shall pay to us on demand all costs, charges or losses incurred or suffered by us (including any direct, indirect or consequential loss, loss of profit, loss of business and loss of reputation) arising directly or indirectly as a result of the Customer's fraud, dishonesty or criminal act.
18. INTELLECTUAL PROPERTY
18.1 Any unauthorized use of our name and logo may result in legal action against you.
18.2 As between us and you, we are the sole owners of the rights to the Service, our technology, software and business systems ("Systems"), and our chances. you must not use your personal profile for your own commercial gain (for example, to sell your status update to an advertiser); and in choosing an alias for your Account, we reserve the right to remove or return it if we deem it appropriate.
18.3 You may not use our URL, trademarks, trade names and/or trade dress, logos ("Marks") and/or our chances in connection with any product or service that is not owned by us, that is in any way likely to mislead Customers. or publicly, or that disparages us in any way.
18.4 Except as expressly provided in these Terms, we and our licensors do not grant you any express or implied right, license, title or interest in the Systems or Marks, or all such right, license, title and interest specifically reserved to us and our licensors. You agree not to use any automatic or manual device to monitor or copy web pages or content on the Service. Any unauthorized use or reproduction may result in legal action against you.
19. YOUR LICENSE
19.1 Subject to these Terms and your compliance with them, we grant you a non-exclusive, limited, non-transferable and non-sublicensable license to access and use the Service for your personal, non-commercial purposes only. Our license to you terminates if our agreement with you under these Terms terminates.
19.2 Except for your own content, you may not, under any circumstances, modify, publish, post, transmit, transfer, sell, reproduce, upload, publish, distribute, perform, display, create derivative works from or otherwise use the Service. and/or any content or software contained therein, except as we expressly authorize in these Terms or otherwise on the Website. No information or content on the Service or provided to you in connection with the Service may be modified or altered, combined with other data or published in any form, including, for example, screen or database scrubbing and any other actions designed to collect, store, reorganize or manipulate such information or content.
19.3 Any failure by you to comply with this clause may also constitute an infringement of our or third parties' intellectual property and other proprietary rights, which may result in civil liability and/or criminal prosecution.
20. YOUR BEHAVIOR AND SAFETY
20.1 For your protection and the protection of all our Customers, the posting of any content on the Service, and conduct in connection with it and/or the Service that is illegal, inappropriate or objectionable, is strictly prohibited ("Prohibited Conduct" ).
20.2 If you engage in Prohibited Conduct, or we determine in our sole discretion that you engage in Prohibited Conduct, your Account and/or your access to or use of the Service may be terminated immediately without notice. Another Customer, another third party, law enforcement authorities and/or we may take legal action against you in connection with your Prohibited Conduct.
20.3 Prohibited conduct includes, but is not limited to, accessing or using the Service to:
- promote or share information that you know is false, misleading or illegal;
- engage in any illegal or unlawful activity such as, but not limited to, any activity that aids or abets any criminal activity or enterprise, violates the privacy or other rights of another Customer or any other third party, or creates or distributes computer viruses;
- to harm minors in any way;
- transmit or make available any content that is unlawful, harmful, threatening, abusive, tortious, defamatory, vulgar, obscene, indecent, indecent, violent, hateful, or racially, ethnically or otherwise objectionable;
- transmit or provide any content that the user is not authorized to provide under any law or contractual or fiduciary relationship, including, but not limited to, any content that infringes copyrights, trademarks, or other intellectual property and proprietary rights;
- transmit or make available any content or material containing any software virus or other computer or program code (including HTML) designed to interrupt, destroy or alter the functionality of the Service, its presentation or any other website, computer software or equipment;
- interfere with, disrupt or reverse engineer the Service in any way, including, but not limited to, intercepting, emulating or redirecting communication protocols used by us, creating or using cheats, mods or hacks or any other software designed to modify the Service, or using any software that intercepts or collects information from or through the Service;
- retrieve or index any information from the Service using any robot or other automated mechanism;
- engage in any act or practice that, in our sole and absolute discretion, results or may result in deception or fraud of another Customer;
- transmit or make available any unsolicited or unauthorized advertising or mass mailings such as, but not limited to, junk mail, instant messaging, "spam," chain letters, pyramid schemes, or other forms of solicitation;
- create Accounts on the Website through automated means or under false or fraudulent pretenses;
- impersonate another Customer or any other third party;
- Using cheating and unfair advantages, including system crashes and bugs, as well as using bots (automated players) or using "bugs";
- criminal activities, including money laundering and other criminal incursions.
20.4 If you discover or suspect that a player is cheating, colluding or engaging in fraudulent behavior, please notify our representative immediately. The Company reserves the right to terminate games or events in each of the above cases and in any other cases to prevent fraud.
20.5 The above list of Prohibited Conduct is not exhaustive and may be amended by us at any time or from time to time. We reserve the right to investigate and take all such action as we, in our sole discretion, deem appropriate or necessary in the circumstances, including, but not limited to, removing Customer's communications from the Service and/or deleting Customer's Account, and to take any action. against any Customer or third party who directly or indirectly engages in, or knowingly permits any third party to directly or indirectly engage in, Prohibited Conduct, with notice to such Customer or third party, or without notice to such Customer or third party or without notice to the Customer or third party.
21. LINKS TO OTHER SITES
The Service may contain links to third-party websites that are not operated by or affiliated with us and over which we have no control. Links to such websites are provided solely as a convenience to Customers and are in no way investigated, monitored or verified by us for accuracy or completeness. Links to such websites do not imply any endorsement and/or any affiliation on our part with the linked websites or their content or their owner(s). We have no control over and are not responsible or liable for their availability, accuracy, completeness, accessibility or usefulness. Accordingly, when accessing such websites, we encourage you to take normal precautions when visiting a new website, including familiarizing yourself with their privacy policy and terms of use.
22. COMPLAINTS
22.1 If you have any concerns or questions about these Terms, you should contact our customer service department via the links on the website and use your registered email address in all communications with us. If a user has a complaint, you should write an email about the dispute to our customer service team at support@foxbet.game.
22.2 Notwithstanding the foregoing, we shall have no liability to you or any third party when responding to or acting on any complaint we receive.
22.3 If the Customer is dissatisfied with the way in which a rate has been calculated, the Customer must provide details of their complaint to our customer service department. We will make all reasonable efforts to respond to inquiries of this nature within a few days (and in any event we intend to respond to all such inquiries within 28 days of receipt).
22.4 Disputes must be filed within fourteen (14) days from the date of the decision on the rate in question. No claims will be honored after this period. The Client is solely responsible for his/her Account transactions.
22.5. If there is a dispute between you and us, our customer service team will try to find an agreed solution. If our Customer Services team is unable to reach an agreed solution with you, the matter will be referred to our management.
22.6 If all efforts to resolve the dispute to the Customer's satisfaction are unsuccessful, the Customer has the right to file a complaint with our licensing authority Gaming Services Provider NV.
23. TASK
Neither these Terms nor any of your rights or obligations under this Agreement may be assigned by you without our prior written consent, which consent will not be unreasonably withheld. We may assign all or part of our rights and obligations under this Agreement to any third party without your consent, provided that such third party can provide a service substantially similar in quality to the Service by posting a written notice to that effect on the Service.
24. DIVISIBILITY
In the event that any provision of these Terms is found by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to enforce it in accordance with the intent of the original text to the fullest extent permitted by applicable law. . The validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.
25. BREACH OF THESE TERMS AND CONDITIONS
25.1 Without limiting our other remedies, we may suspend or terminate your Account and refuse to continue providing the Service to you, in any case without prior notice, if in our reasonable opinion you breach any material provision of these Terms. However, notice of any such action taken will be promptly provided to you.
25.2 You agree to fully indemnify, defend and hold FoxBet and its shareholders, directors, agents and employees harmless from and against any and all claims, demands, liabilities, losses, damages, costs and expenses, including legal fees and any other expenses, however caused, that may result from: (i) your breach of this Agreement, in whole or in part; (ii) your violation of any law or any third party rights; and (iii) your use of the Service.
26. GENERAL PROVISIONS
26.1 Term of Agreement. These Terms shall remain in full force and effect for as long as you access or use the Service or are a Customer or visitor to the Website. These Terms shall survive termination of your Account for any reason.
26.2 Gender. Words denoting the singular shall include the plural and vice versa, words denoting the masculine gender shall include the feminine and neuter gender and vice versa, and words denoting persons shall include individuals, partnerships, associations, trusts, unincorporated organizations and corporations.
26.3 Waiver. No waiver by us, whether by conduct or otherwise, of a breach or threatened breach by you of any term or condition of these Terms shall be effective against us or binding on us unless made in writing and duly signed by us and, unless otherwise provided in the written waiver, shall be limited to the specific breach waived. Our failure at any time to enforce any term or condition of these Terms shall not be construed as a waiver of such provision or of our right to enforce such provision at any other time.
26.4 Acknowledgment. By further accessing or using the Service, you acknowledge that you have read, understood and agreed to each and every paragraph of these Terms. As a result, you hereby irrevocably waive any future arguments, claims, demands or actions contrary to anything contained in these Terms.
26.5 Language. In case of discrepancies between the English version of these rules and any other language version, the English version will be considered correct.
26.6 Applicable Law. These Terms are governed by the applicable laws of Curaçao; and you irrevocably and unconditionally submit to the exclusive (sole) right of the courts of the jurisdiction of Curaçao to resolve any dispute (including claims for compensation and counterclaims) that may arise out of the creation, validity, operation, interpretation or effect of, or legal relationship created by, the Terms or otherwise arising out of the Terms; and you irrevocably waive any right it may have to object to an action brought against you by FoxBet. Nothing in this clause limits FoxBet's right to bring proceedings against you in any other court of competent jurisdiction,
26.7 Entire Agreement. These Terms constitute the entire agreement between you and us with respect to your access to and use of the Service and supersede all other prior agreements and communications, whether oral or written, with respect to the subject matter hereof.